Web Practices for Sustainable Development of Logistics Systems in Bulgarian Enterprises

Abstract

The internet era has revealed unlimited potential for innovation and sustainable development in the web space. In the field of logistics this means that the internet gives new opportunities for collaboration and building new logistics systems with suppliers and customers. Modern, webbased software solutions are very flexible to market needs and offer a variety of options for applying many supply chain management practices. Among these are website solutions that offer plenty of alternatives not only to represent company products and services but also to automate some of the business processes. Now the business organisations have unlimited alternatives to develop their new models covering their information, logistics and marketing needs. The article presents some of the web-based practices related to the general problems of logistics management in Bulgarian enterprises. The results are based on data collected by a survey and cover the main problems of communication with customers and suppliers in the supply chain, logistics service providers and integration of the internal supply chain processes by the website software solutions used in the organisation. The main findings of the article are based on the relatively low level of usage of the full potential of modern information systems.